Global IT spending is set to reach a staggering $4.6 trillion this 2023. IT services would account for nearly 30%, or about $1.36 trillion.
That should tell you how vital business IT services are in today’s ever-digital world. Without them, IT systems, from networks to hardware and software, will likely fail. Organizations are also likely to become victims of cybercrimes.
So what exactly are the most crucial IT services your business needs, then?
We’ve discussed the top three in this guide, so keep reading.
1. Cyber Security Monitoring
Data breaches, some of the most common cyber attacks, victimized at least 422 million people in the U.S. in 2022.
If your firm suffers a data breach, all the data you store is at risk of theft. This includes sensitive personal and financial information. Once stolen, the criminals can use them for financial gain or sell them on the black market.
Malware infections, particularly ransomware, are other dangerous cyber threats your firm may face. Ransomware can render your IT devices unusable until you pay the exorbitant ransom.
Fortunately, an effective IT strategy focused on robust cybersecurity measures can help. At the very least, these services should include the following:
- IT system and network security assessment
- Round-the-clock security monitoring
- Advanced ransomware protection
- Dark web monitoring
- Email security
Those IT security services can protect the data of everyone involved in your firm. That includes you, your employees, partners, suppliers, and customers.
2. IT Help Desk
Estimates place the average hourly cost of IT downtimes at $88,000, or a whopping $1,467 per minute. While a small firm may not suffer as much, hours of downtime can add up to a significant expense.
An IT help desk can help address, even prevent, such downtimes. It can do so by specializing in IT service and support for software and hardware problems. You and your team can chat or phone the support team for prompt resolution and help.
An IT help desk can also assist in preventing downtimes from happening in the first place. Support specialists usually offer proactive preventive maintenance for entire IT systems.
With an IT help desk, you can rest assured your IT system remains up-to-date and perform at its peak. You can also look here for more detailed information on what to expect with such services.
3. Managed IT Services
Managed IT services are IT-related tasks provided by a third party. They are often comprehensive and include cyber security monitoring and a help desk. You can outsource these two, together with the following other services:
- Data backup
- Disaster recovery
- Cloud solutions
- Mobile device management
By investing in managed IT services, you can lighten the workload of your in-house IT team. You may even outsource all your IT needs to a managed IT service provider if you don’t have a dedicated team.
Invest in These Business IT Services
Now you know that cyber security and IT help desks are some of the most vital business IT services. But if you want the most comprehensive service plan, go with managed IT services. The most important thing here is to invest in these vital services ASAP.
If you’re looking for more business IT strategy-related tips, don’t worry; we got you covered. Check out our blog‘s IT solutions category for more informative guides like this!
